To say I'm a bit miffed is an understatement. Not at the fact that Blogger was offline - at least, in my area. (Apparently, the outage was widespread, but not Nationwide.) No, I'm not upset at the outage - but at the way the outage was handled.
There was no information. None. None about the cause. None about the efforts to remediate the issue. And no estimates of time that the outage might extend.
The outage started sometime Sunday evening, and whatever the cause, it was fixed sometime this afternoon(Monday). Again, there is no accurate information regarding the extent of the outage - not in time and not in area.
I know we don't pay for our blogs here, on Blogger. And that means we have limited rights here, on Blogger. What rights we DO have are extended to us through the generosity of Google, the company that owns Blogger.
But Google's generosity is is a Velvet Glove. Hidden in that glove is the fact that Google earns a substantial buck off of our blogs. Advertising. Those of us who use Adsense, either for income or for access to statistics about our blogs, are feeding the coffers of Google. And though I don't know this for sure, I'm sure that BlogHer and other organizations of similar ilk, which derive income from ads on blogs, are required to share some of that income with the organization which gives them the vehicle for generating that income - Google.
So we who blog are the bottom of the barrel. We are treated poorly, in that we are ignored during such times as that which we have just experienced. We don't deserve to know what's going on with the systems which support our blogs. We have no right to know what affects our ability to access our blogs - to create new content - to render new comments - to continue the dialog within our community.
The community, I might add, which helps to pay a good portion of Google's bills.